Title: VIDA Management Consultants provides contact center process improvement and performance management consulting services.
Description: VIDA Management Consultants provides contact center process consulting and performance management consulting services that resolve call center operational and management issues, and maximize the utilization of the call center to achieve business goals. W
Keywords:
Call Center,
Contact Center,
Process Consulting,
Performance Management,
Process Improvement,
Customer Interaction Management,
Customer Experience Management,
Customer Service,
Telemarketing,
Telesales,
Customer Relationship Management,
Customer Loyalty,
Quality Management,
Assessment,
Audit,
Consulting,
Workforce Management,
Turnover,
First Call Resolution,
Benchmark,
Monitor,
Coach,
Chicago